Most of the time, the issues you'll have with your ebike are pretty much the same as with a regular bike.
Our ebike fault finding and software update service is there for when the problem isn't mechanical.
This service is suitable for those with Shimano Steps or Di2 systems.
When your bike is in relatively good condition and you just want to make it perfect. Or when you need a repair and could use a tune up at the same time.
If you haven't had your bike serviced for six months or more and use it most days for commuting, leisure or weekend riding (eg: 20-60 miles per week)
If you haven't had your bike serviced for six months or more and use it every day, or for long distances (eg: 60-100+ miles per week)
Combine a repair with any of the above services to save £30 off the repair cost
We have access to the top manufactures and parts suppliers, so get in contact with us for a quote on any replacement ebike parts you need.
Inner tube only. Price is per wheel and includes replacement inner tube.
Inner tube only. Price is per wheel and includes replacement inner tube.
A small repair which would take less than 15mins (eg: Brake Pad Replacement)
A repair that is not serious, but time consuming and would take up to 30mins (eg: Wheel True)
A repair this is going to take the engineer up to 45mins due to removing and refixing many parts (eg: Shifter Replacement )
A repair which needs special skills and tool and could take the engineer up to 60mins due to removing and refixing many parts (eg: Motor Replacement)
If actual time taken is different, you will be charged accordingly.
Domex Bikes